Connectivity and Support Options
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How can I find out about my connectivity options?
If you are looking for internet connectivity from a local Internet Service Provider, you can call these numbers (coverage areas vary):
CenturyLink: 844-933-3372
Charter: 866-926-6497
Mediacom: 844-987-3260
Other options may exist depending on where you live as well as if you have a cell provider.
Additionally, the federal government has made emergency relief available for those needing reduced-cost internet. More information can be found here.
What if I'm having issues using a CPS-issued hotspot?
For a video tutorial on how to connect your iPad to a hotspot, follow this link.
For a video tutorial on how to connect your laptop to a hotspot, follow this link.
For a video tutorial on how to reset your Alcatel Linkzone hotspot, follow this link.