Connectivity and Support Options

How can I find out about my connectivity options?

If you are looking for internet connectivity from a local Internet Service Provider, you can call these numbers (coverage areas vary):

CenturyLink:  844-933-3372

Charter:  866-926-6497

Mediacom:  844-987-3260

Other options may exist depending on where you live as well as if you have a cell provider.  

Additionally, the federal government has made emergency relief available for those needing reduced-cost internet.  More information can be found here.  

What if I'm having issues using a CPS-issued hotspot?

For a video tutorial on how to connect your iPad to a hotspot, follow this link.  

For a video tutorial on how to connect your laptop to a hotspot, follow this link.  

For a video tutorial on how to reset your Alcatel Linkzone hotspot, follow this link.

How can I get technical support at any time?

A help desk for students and families is available for call-in support.  The help desk is staffed from 7:00 am - 5:30 p.m. Monday-Friday.  The help desk can be reached at 573-214-3334.