• Connectivity and Support Options

    How can I find out about my connectivity options?

    If you are looking for internet connectivity from a local Internet Service Provider, you can call these numbers (coverage areas vary):

    CenturyLink:  844-933-3372

    Charter:  866-926-6497

    Mediacom:  844-987-3260

    Other options may exist depending on where you live as well as if you have a cell provider.  

    Additionally, the federal government has made emergency relief available for those needing reduced-cost internet.  More information can be found here.  

    What if I'm having issues using a CPS-issued hotspot?

    For a video tutorial on how to connect your iPad to a hotspot, follow this link.  

    For a video tutorial on how to connect your laptop to a hotspot, follow this link.  

    For a video tutorial on how to reset your Alcatel Linkzone hotspot, follow this link.

    How can I get technical support at any time?

    A help desk for students and families is available for call-in support.  The help desk is staffed from 7:00 am - 5:30 p.m. Monday-Friday.  The help desk can be reached at 573-214-3334.  

Last Modified Yesterday at 7:49 AM