What kind of technology will my child need and be provided?
Students who choose CPS Virtual will use their school-issued device to access their courses. Cell phones will not be sufficient. Students should have access to download speeds of 2.5Mbps in order to effectively be a CPS Virtual students. CPS will provide information on locally available connectivity options. In the end, if adequate access cannot be achieved at your residence or by travel to wi-fi access points, CPS Virtual would not be an option for that student.
To check download speed, connect your CPS device to your home Internet and go to www.fast.com. Wait for the indicator to tell you the download speed. If speed is greater than 2.5Mbps your internet speed is adequate for CPS Virtual courses.
How can I find out about my connectivity options?
If you are looking for internet connectivity from a local Internet Service Provider, you can call these numbers (coverage areas vary):
Other options may exist depending on where you live as well as if you have a cell provider.
What if I'm having issues using a CPS-issued hotspot?
For a video tutorial on how to connect your iPad to a hotspot, follow this link.
For a video tutorial on how to connect your laptop to a hotspot, follow this link.
For a video tutorial on how to reset your Alcatel Linkzone hotspot, follow this link.
How can I get technical support?
A help desk for students and families will be available for call-in support. The help desk can be reached at 573-214-3333 and is open 7 AM-5:30 PM on weekdays.
What if I think my app isn't working?