Assessment, Intervention, and Data / Schoology for Families

Schoology for Families - Help and FAQs

There are a variety of ways to get help with your Schoology questions. Explore the resources and FAQs below for more information.

How do I login to Schoology?
I have forgotten my username/password to the CPS Families Portal?
My login information isn't working, what should I do?
The CPS Families Portal has asked me to install a ClassLink OneClick Extension. Do I need to do this?
- It is recommended that you install the ClassLink OneClick Extension if prompted by your web browser. This extension allows easier access to certain applications when they are accessed through the CPS Families Portal – you will only have to type in your username and password one time and the extension will remember it from there on out! The ClassLink OneClick Extension also enables single-sign-on (SSO).
- If your browser does not prompt you to install the extension, it can be downloaded here: https://support.classlink.com/hc/en-us/articles/360007230433-ClassLink-Downloads (select your browser under LaunchPad)
- Some browsers, such as Safari Mobile, do not support the ClassLink OneClick Extension. In the case of an iPhone or iPad, we recommend you use the CPS Families Portal app.
- NOTE: Schoology is one of the apps that require the ClassLink OneClick Extension. Without the extension, the CPS Families Portal cannot automatically log you in.
  - A video explaining the CPS Families features can be found here www.cpsk12.org/CPSFamiliesVideo
Is there a CPS Families Portal App?
I have questions about Schoology.

Answers to Schoology questions and additional information can be obtained in a variety of ways:

1. Take the online, self-paced Schoology for Families training course.

2. Watch the Schoology for Families Online training video.

3. Explore step-by-step documentation and resources.

4. Contact your child(s) building media specialist for additional help.
My student has questions about their Schoology course.

AID Department • 573.214.3805 • ext. 10801 • cpsschoology@cpsk12.org • www.cpsk12.org/aid

Columbia Public Schools 1818 W. Worley Street Columbia, MO 65203

Phone 573-214-3400 Fax 573-214-3401

Principal | Assistant Principal

Assistant Principal | Assistant Principal

The Columbia Public School District does not discriminate on the basis of race, color, religion, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, age, or use of leave protected by the Family and Medical Leave Act, in its programs, activities, or with regard to employment. The Columbia Board of Education is an equal opportunity employer. Inquiries regarding Columbia Public Schools’ compliance with IDEA and Section 504 regulations should contact Special Services at 1818 West Worley, Columbia MO, 65203 (573) 214-3462.

Assessment, Intervention, and Data

Schoology for Families - Help and FAQs

How do I login to Schoology?

I have forgotten my username/password to the CPS Families Portal?

My login information isn't working, what should I do?

The CPS Families Portal has asked me to install a ClassLink OneClick Extension. Do I need to do this?

Is there a CPS Families Portal App?

I have questions about Schoology.

My student has questions about their Schoology course.

Columbia Public Schools