Skip To Main Content

Search / Toggle Container

Toggle Close Container

Wrapper Elements

Mobile Utility

Translate

Mobile Main Nav

Header Holder

Header Top

Translate

Toggle Schools Container - Desktop

Header Utility Nav

Header Bottom

Header Right Column - Mobile

Toggle Schools Container - Tablet / Mobile

Toggle Menu Container

Schools Canvas

Mobile Toggle Close Schools Canvas

Desktop Schools Tabs

Mobile Schools Nav

Technology Services

Making IT Happen!

The mission of the Columbia Public Schools Technology Services department is to provide and protect a secure environment wherein infrastructure, services, and solutions are innovative, readily available, and utilized to deliver exceptional support to students, staff and our community in their endeavors to achieve the CPS mission and vision.

Our department core values are:

  • Communication

  • Customer Service

  • Mindset

  • Solution Focused

  • Stewardship

  • Teamwork - Partnership

Technology Help Desk

TECHNOLOGY HELP DESK

The Help Desk is here to assist staff and district patrons with technology troubleshooting of district software and hardware.

Students: If you have a technology question like:
-Account or Password Assistance
-Device Question
-Application/Resource Question

Please contact your school's Media Center.

Help Desk hours are 7:00 a.m. to 5 p.m. (M-F).
Helpdesk may be closed Thursday 2-3pm for training.

573-214-3333

Email the Help Desk (initiates a work order)

Quick Links

CPS Families FAQ

Review our commonly asked questions about CPS Families Portal and directions for accessing it

CPS Families Portal

Log into CPS Families Portal

Damaged/Lost Technology Fines

Fees charged on lost or damaged 1:1 student devices

Data Management Procedures

Where can I store files, how much space do I have, and what happens when I leave the district?

Service Level Agreement (SLA)

Expectations on response time for a submitted work order

Multifactor Authentication FAQ

General information on Multifactor Authentication

Request a Digital Resource

Submit a Request for a new Digital Resource

 

Student Data Privacy

Information on Data Privacy and what we are doing to keep your scholar's data safe

Student Data Privacy

Training/Support Resources

While Technology Services doesn't offer direct formal training, we do offer documentation on different elements of Technology provided by the department. To review that documentation visit our Knowledge Books. Please note Knowledge books are only available within the district network.