CPS Families FAQ

You will use your District Issued Guardian ID and the password you were emailed unless you've logged in previously and changed the password to one of your choosing.

Go to CPS Families Portal or contact your child's school secretary.

On Computer

Video Tutorial

On Mobile Device

The Password Recovery setup is not available on mobile devices. Please use a computer to set up Password Recovery.

Yes, the ClassLink Extension is required and is completely safe. It's only active when using the Families Portal and helps manage your various logins automatically.

Yes, but each user should fully log out before another member attempts to access their Portal. Alternatively, each member can use a different browser type.

Access CPS digital resources through the CPS Families Portal at cpsfamilies.org

NOTE: You can only be logged into one Portal at a time unless using separate browsers or multiple Chrome sign-ins.

District-issued Guardian IDs provide maximum security and ensure each guardian has a unique identifier. This is more secure than using easily identifiable information like names or email addresses.

For questions about what you see in the Portal: Contact your student's school

For technical issues: Contact the CPS Technology Services Help Desk