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    Mitel Connect - Mobility feature (formerly ShoreTel Connect) is available for CPS salary employees! Please review the information below.  If you would like this feature turned on, please work with your Media Specialist or building tech to place a work order.  

    When Mitel Connect (Mobility) Is Useful:

      • If you have a CPS extension, you can use your cell phone to make outbound calls as your CPS building’s telephone number (rather than your cell phone number).  This includes those with “voicemail only” extensions as well. 
      • You can receive calls to your extension on your cell phone number.  This facilitates making “voicemail only” extensions real by associating it with a cellphone and making the cellphone a “seat” on the phone system (for both in and outbound calls to your direction extension). 
      • You can make calls over a wireless connection for those areas where cell service is limited.  
      • You can use the application for its directory feature to lookup other employee extensions from your cellphone instead of Shoretel Communicator (desktop/laptop app). 

    The program needs to be manually closed or calls can be received after regular school-hours and on weekends. 

    The Mitel Connect app is available for both Android and iOS. A work order is necessary to activate it for your computer credentials. Setup instructions can be found to the right under the Documentation section.  

    Additional information about ShoreTel at CPS:
     
    Office Locations:
     
    • VoIP phones in all office locations
    • Searchable Directory
    • Voicemail to email - you will be notified when a new voicemail arrives!
    • 911 Notifications
    • Twinning – is the ability to forward calls from your school phone to your cell phone.
      (you must input a work order for TS to use this feature)
    • Mobility – is the ability to make a call from your cell phone and present the call as your office phone number.
      (you must input a work order for TS to use this feature)
    • Single number reach – Office staff can work anywhere and use the same phone extension on any VoIP phone.
      
    Teachers:
     
    • No change to Voicemail extensions, however greetings will need to be re-recorded
    • Mobility – is the ability to make a call from your cell phone and present the call as your school phone number.
      (you must input a work order for TS to use this feature)
    • Voicemail to email - you will be notified when a new voicemail arrives!
     
    Classrooms:
    • No changes to classroom phones.